These terms and conditions outline the rules and regulations for the use of MagicUGC's Website, located at www.magicugc.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use MagicUGC if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, and all Agreements:
- "Client," "You," "Your" refers to you, the person logging on this website and compliant with the Company's terms and conditions.
- "The Company," "Ourselves," "We," "Our" and "Us," refers to our Company, MagicUGC.
- "Party," "Parties," or "Us," refers to both the Client and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client's needs in respect of providing the Company's stated services, in accordance with and subject to the prevailing law of the United States of America. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
General Conditions
No Guaranteed Performance
While MagicUGC uses AI and various innovations to enhance user-generated content and increase engagement, we do not guarantee any specific level of likes, comments, followers, sales, or conversions. Actual results depend on multiple factors such as the quality of your product, creative assets, distribution strategy, and target audience.
We Do Not Require Your Social Platform Credentials
MagicUGC never asks for direct access to your social media credentials. You are responsible for ensuring any accounts you link to MagicUGC comply with the terms of third-party platforms (e.g., Instagram, TikTok, YouTube). We are not liable for any issues stemming from your sharing account details with unrelated third-party services.
No Continuous or Error-Free Guarantee
We cannot guarantee that the Service will be continuous, uninterrupted, or error-free. Delays, downtime, or other disruptions may occur.
Support in English
Support for MagicUGC is provided primarily in English and via email unless otherwise specified. We aim to address any issues promptly but do not guarantee support in other languages.
Prohibited Modifications or Associations
You must not modify, adapt, or hack the Service or modify another website in a way that falsely implies association with MagicUGC or any other MagicUGC service without our written consent.
Abuse
Verbal, physical, written, or other abuse (including threats of abuse or retribution) of any MagicUGC customer, employee, member, or officer will result in immediate account termination.
Third-Party Infrastructure
You understand that MagicUGC uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
Bandwidth and Resource Usage
If your bandwidth usage or load significantly exceeds the average usage (as determined solely by MagicUGC) of other MagicUGC customers, we reserve the right to immediately disable or limit your account until you reduce your consumption.
No Warranty of Specific Outcomes
MagicUGC does not warrant that:
- (i) the Service will meet your specific requirements,
- (ii) the Service will be uninterrupted, timely, secure, or error-free,
- (iii) the results obtained from using the Service will be accurate or reliable,
- (iv) the quality of any products, services, or information purchased or obtained by you through the Service will meet your expectations,
- (v) any errors in the Service will be corrected.
Limitation of Liability
You expressly understand and agree that MagicUGC shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if MagicUGC has been advised of the possibility of such damages).
Changes to These Terms
It is your sole responsibility to check whether the Terms have changed. We reserve the right to update or modify these Terms at any time without prior notice.
Questions
Questions about the Terms of Service or any other matter should be sent to [email protected] in English.
Refunds & Membership Terms
MagicUGC may offer trial periods or demos for new users to explore our AI video creation dashboard and test certain features. The specific terms of any refund or trial will be stated on our website or in promotional materials.
No Guaranteed Engagement or Sales
Because MagicUGC's technology focuses on AI-driven UGC video creation rather than direct social media growth services, we do not guarantee user engagement, conversions, or other metrics. Your results may vary based on many factors outside our control (e.g., ad spend, targeting, platform algorithms).
Refunds
Refund policies may apply only under specific circumstances (e.g., if MagicUGC is unable to render the agreed level of service). Where a refund policy is stated, you must follow its specific guidelines. Outside of stated policies, no refunds are guaranteed.
Subscription Cancellation
If you cancel your subscription within a specified trial period (if offered), services may end immediately upon cancellation. You may still be able to access certain parts of the dashboard until the end of that trial, but the specifics will depend on the particular offer.
Digital Products
All sales for downloadable or digital products (e.g., eBooks, templates, or tutorials) are final unless otherwise specified.
Liability Release
By signing up for MagicUGC's AI video services, you release MagicUGC from any legal responsibility for consequences relating to third-party platform policies or issues with your content's usage on social or advertising platforms.
MagicUGC acts as a personal assistant service and a marketing consultation service to perform actions on Instagram on your behalf that you would've otherwise completed yourself. We do not encourage or promote spam interactions or inauthentic behavior for the sole purpose of gaining followers on Instagram.
MagicUGC offers a 1-day free trial period for all new users. The free trial allows users to explore the web dashboard, connect their Instagram account, view their AI Instagram analytics and use the AI Instagram Tools. Starting the Instagram growth for an account does require an active paid subscription.
Under no other circumstances are refunds guaranteed to be provided. Some refund requests may be considered if MagicUGC was unable to render a full month of service to the customer.
If a user cancels their subscription during the 1-day free trial period, all services rendered by MagicUGC will be ended immediately. Users will still have access to the Instagram Dashboard until the end of their initial 1-day trial period, but no services will be rendered including growth. This is to prevent abuse of our 1-day trial period.
Please consult with Our Commitment to Ethical & Organic Marketing for more information on how we operate our services.
By signing up with MagicUGC's growth service, you are releasing MagicUGC from any legal responsibility and consequence. MagicUGC is not responsible if your account is terminated, banned, removed, or blocked by Instagram during your subscription with us. Please refer to our ethical commitment to ensure you are properly following Instagram's terms of service before signing up with MagicUGC.
All users have access to the MagicUGC Member's Area once their account is created. MagicUGC reserves the right to cancel, delete, or edit any of the accounts registered on our website.
Accidental payment refunds may be rendered if requested by the customer within 24 hours of the payment. This only applies to MagicUGC's subscription-based services. We are not responsible for the natural loss of followers unrelated to our Instagram growth service (ghost followers, fake followers, etc). We recommend you not use any other growth service in addition to MagicUGC as this may put your account at risk. We ask you not to use any third-party Instagram apps when using MagicUGC's Instagram growth service.
Since MagicUGC's growth is completely organic and natural, we can not guarantee a specific amount of engagement or monthly followers besides what's listed in our Real Growth Guarantee. All growth estimations provided on our website will vary from user to user, and users may have results that are lower or higher than the estimation provided.
We encourage only authentic interactions on Instagram, and our subscribers are entitled and encouraged to modify, approve, or reject the growth strategy that we create for you so you can be ensured that the actions that your personal assistant performs for you are representative of your authentic interest and intentions.
You maintain the freedom to direct your personal assistant to perform specific actions on your behalf on Instagram as long as they don't violate any of Instagram's terms or policies.
All sales are final on digital product sales. No refunds are to be given on eBook downloads or any other virtual product purchases.
Affiliate and Referral Partners
MagicUGC may offer affiliate or referral programs. By participating in these programs, you agree to the following terms:
- You must accurately disclose your relationship with MagicUGC in all promotions.
- You may not misrepresent or exaggerate the benefits of MagicUGC.
- You are prohibited from bidding on MagicUGC's brand name, trademarks, or variations thereof on any advertising platform without explicit consent.
- You may not use deceptive or spammy tactics to promote your affiliate or referral link.
- MagicUGC reserves the right to modify, suspend, or terminate the affiliate or referral program at any time.
- Commissions or rewards may be withheld if we determine any terms have been violated.
- If you refer annual subscription clients, payouts might be released after a grace period to protect against chargebacks.
Violation of these terms may result in termination of your affiliate or referral partnership and forfeiture of any unpaid commissions or rewards. MagicUGC reserves the right to take legal action against any affiliate or referral partner who engages in fraudulent or harmful activities.
Cookies
We employ the use of cookies. By accessing MagicUGC, you agree to use cookies in accordance with MagicUGC's Privacy Policy. Cookies are used to enable certain functionality and streamline the user experience. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, MagicUGC and/or its licensors own the intellectual property rights for all material on MagicUGC. All intellectual property rights are reserved. You may access this from MagicUGC for your own personal use, subject to restrictions set in these terms and conditions.
You must not:
- Republish material from MagicUGC
- Sell, rent, or sub-license material from MagicUGC
- Reproduce, duplicate, or copy material from MagicUGC
- Redistribute content from MagicUGC
This Agreement shall begin on the date hereof.
Comments and User-Posted Content
Parts of this website may allow users to post and exchange opinions, images, or other materials ("Comments") in certain areas. MagicUGC does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not necessarily reflect the views or opinions of MagicUGC, its agents, or affiliates. To the extent permitted by applicable laws, MagicUGC shall not be liable for the Comments or for any liability, damages, or expenses caused by the use or posting of Comments.
MagicUGC reserves the right to monitor all Comments and remove any considered inappropriate, offensive, or violating these Terms.
By posting Comments, you warrant and represent that:
- You have all necessary licenses and consents to do so.
- The Comments do not violate any intellectual property rights, including but not limited to copyright, patents, or trademarks.
- The Comments do not contain defamatory, offensive, indecent, or otherwise unlawful material.
- The Comments will not be used to solicit or promote business or unlawful activity.
You grant MagicUGC a non-exclusive license to use, reproduce, edit, and authorize others to use and reproduce any of your Comments in any forms, formats, or media.
Embedded Content and Third-Party Links
Content on MagicUGC may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you have visited those sites. These sites may collect data about you, use cookies, and monitor your interaction. We are not responsible for the practices of these websites.
Hyperlinking to Our Content
The following organizations may link to our Website without prior written approval:
- Government agencies
- Search engines
- News organizations
- Online directory distributors
- System-wide Accredited Businesses (except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website)
These organizations may link to our home page, to publications, or to other Website information so long as the link:
- (a) is not deceptive;
- (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services;
- (c) fits within the context of the linking party's site.
We may consider and approve other link requests from certain types of organizations if we decide that the link would not harm MagicUGC or its users and is contextually appropriate.
If you are among these organizations and interested in linking to our website, you must inform us by sending an e-mail to MagicUGC. Please include your name, your organization, contact information, and the URLs you intend to link from/to. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name, or
- By use of the uniform resource locator being linked to, or
- By use of any other description of our Website being linked to that makes sense within the context and format of the linking party's site.
No use of MagicUGC's logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Last Updated: March 19, 2024
If you have any questions or concerns regarding these Terms, please contact us at [email protected].